TERMS OF SERVICE
Whilst being as sympathetic as possible to last-minute emergencies and illness, I do have a cancellation policy in place to protect myself against financial loss.:
Cancellation within 48hours of the start of the session will result in 50% of the total session cost being charged. Any future appointments will be cancelled until the invoice is paid.
Cancellations within 24 hours of the appointment or ‘No shows’ will be charged the full cost of the session. Any future appointments will be cancelled until the invoice is paid.
If I am unwell and cannot attend your session, your appointment will be refunded (if the full cost of the treatment has already been paid for) or rescheduled to another date within 6 months of the original booking.